Head Of Customer Experience & Service Transformation Sydney (Australia)

Head Of Customer Experience & Service Transformation Sydney (Australia)

10 Aug
|
Wellington Shire Council
|
Australia

10 Aug

Wellington Shire Council

Australia

Ku-ring-gai Council is seeking a strategic leader to head customer experience, service improvement and digital transformation. You will drive an organisation-wide program, set service standards, and govern CRM and customer request management while leveraging insights to improve delivery.
You will collaborate across the council to embed a customer-focused culture, deliver measurable improvements, and enhance governance, reporting and efficiency in service delivery.
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📌 Head Of Customer Experience & Service Transformation Sydney (Australia)
🏢 Wellington Shire Council
📍 Australia

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