We're seeking a reliable and professional Customer Service Representative to join our busy call centre team.
This role is perfect for someone who enjoys building rapport with customers and thrives in a structured, supportive workplace.
Retail or call centre experience is required for this role.
You don't need automotive knowledge – what's key is your strong communication skills, proven customer service background and commitment to delivering excellent outcomes.
Candidates from call centres, retail or other customer-facing roles are encouraged to apply.
Key responsibilities: Manage customer enquiries and complaints from start to resolution Proactively engage with customers throughout the vehicle ownership lifecycle (inbound outbound) Deliver fast, skilled service across phone, email, and online channels Achieve service KPIs while ensuring a positive customer experience Collaborate with internal teams to resolve issues and ensure customer satisfaction What You Can Expect: Hours: Monday to Friday, 8:30am–5:00pm Pay: $35 ph + super Type: Contract Role Location: Norwest, (hybrid/WFH available after probation) Apply Now Send your resume to Dani at Kennedy Reid by clicking APPLY NOW .
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📌 Customer Service Advisor New South Wales
🏢 Kennedy Reid | Recruitment Agency
📍 New South Wales