Operations Manager - Hair Salon | Full Time | 38 Hours

Salon Lio is looking for an Operations Manager to support the rhythm of the salon and become an important part of our team.

This is a people-first role. You'll oversee the day-to-day operations while helping maintain the calm, collaborative culture we're known for.

You'll be the connection between the owner, the team and our clients - creating consistency, supporting those around you and making sure every part of the salon runs smoothly and with intention.

The Role

- Overseeing the day-to-day operations of the salon
- Coordinating the team and helping keep everyone supported and informed
- Managing rosters, schedules and day-to-day staffing
- Looking after the client experience and handling client enquiries
- Managing stock, ordering and supplier relationships
- Supporting payroll, timesheets and general administration
- Maintaining salon standards, presentation and organisation
- Keeping team communication and training organisedManaging systems and processes and looking for ways to improve how we work
- Helping solve day-to-day issues and making sure things don't get missed
- Supporting the team with accountability, communication and performance
- Working closely with the owner on the ongoing growth and development of the business

About You

- Organised, proactive and reliable
- Warm, confident and naturally good with people
- Comfortable taking ownership and making decisions
- Calm under pressure and good at finding solutions
- Detail-oriented and naturally notices what needs doing
- A clear and caring communicator
- Someone who takes pride in creating a great experience for both clients and the team
- Positive, approachable and enjoys being part of a team




- Happy to get involved and understands that sometimes the little things make the biggest difference
- Interested in learning, growing and being part of something long-term

Previous experience in salon, beauty, hospitality, retail or a similar operations or management role would be highly regarded. Hairdressing experience is a bonus, but not essential.

Most importantly, we're looking for the right person - someone with initiative, common sense, warmth and a genuine interest in people.

About Salon Lio

Salon Lio is a newer, independent salon in Crows Nest and we're still very much in our growth phase.

We have a strong team, a growing client base and big plans for the future.

This is an exciting time to join the business. You'll have the opportunity to be part of shaping the next stage of Salon Lio - helping us build strong systems, support our team and continue creating a salon that people genuinely enjoy being part of.

We care about beautiful work, exceptional client experiences and creating a positive, collaborative environment.

We're looking for someone who wants to grow with the business and have a genuine impact on how the salon feels and functions every day.

What We Offer

- Full-time, 38 hours per week
- Choice of a 4-day or 5-day working week
- 5 weeks annual leave
- Ongoing education and professional development
- Opportunities to attend industry education and conferences
- Genuine opportunities for growth as the business continues to develop
- A supportive, collaborative team environment
- A role where you can have real input and make a difference

The Details

Location: Crows Nest, NSW
Hours: Full time | 38 hours per week
Working week: 4 or 5 days
Annual leave: 5 weeks
Start date: Mid-September 2026

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📌 Hair Salon Operations Manager (New South Wales)
🏢 Salon Lio
📍 New South Wales