Customer Service & Administration Officer

Galvco is one of Australia's newest hot-dip galvanizing facilities, purpose-built to deliver high-quality galvanizing services across the Fraser Coast and surrounding regions.

As part of the Moddex Group, we combine the agility of a growing business with the stability and support of an established organisation. Our modern facility is focused on safety, quality, innovation and continuous improvement, and we're building a team of people who take pride in their work and enjoy making a real difference.

About the Role

We're looking for an organised, proactive and customer-focused Customer Service & Administration Officer to join our team in Maryborough, QLD.

This is a full-time, office-based role where no two days are the same. As the first point of contact for our customers, suppliers and visitors, you'll create a positive first impression while keeping the day-to-day administration of the business running smoothly.

If you enjoy variety, take initiative and don't mind wearing a few different hats, this could be the role for you. From customer enquiries and accounts administration to office coordination and operational support, you'll be involved in a little bit of everything.

We are ideally seeking someone who can commence with us from Monday, 21 September 2026.

Your days will be busy and varied, and will include:

- Providing friendly and professional customer service via phone, email and in person.
- Welcoming customers, suppliers, contractors and visitors to site.
- Answering and directing incoming calls and enquiries.
- Coordinating customer enquiries and supporting communication throughout the business.
- Preparing customer paperwork, delivery documentation and operational records.




- Processing customer invoicing, supplier invoices and assisting with accounts administration.
- Maintaining accurate business records, filing systems and office documentation.
- Managing office supplies and general office coordination.
- Assisting with HSEQ administration, visitor records and compliance documentation.
- Providing general administrative support to help keep the business running smoothly.

About You

You'll thrive in this role if you're organised, approachable and enjoy working in a fast-paced environment where no two days are the same. You take pride in providing excellent customer service, communicate confidently, and enjoy keeping things running smoothly.

You'll ideally bring:

- Previous experience in an administration, reception, customer service or office support role.
- Strong computer skills, including Microsoft Office (Outlook, Word and Excel).
- Excellent communication, organisation and time management skills.
- High attention to detail and the ability to manage competing priorities.
- A positive, professional and customer-focused approach.
- Experience within a manufacturing, industrial, engineering or logistics workplace
- Experience using ERP/job management software, Xero or similar accounting software, and basic accounts administration

Our People Are Rewarded By

- Being part of an exciting new business from the very beginning.
- Working within an innovative organisation that is always striving for better.
- Ongoing training and development opportunities.
- A supportive and down-to-earth team culture where your contribution genuinely matters.

If you're looking for a varied role where you can make a genuine impact and become an important part of a small team, we'd love to hear from you.

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📌 Customer Service & Administration Officer (Maryborough)
🏢 Galvco
📍 Maryborough