Doors Plus is an Australian owned company which has been in operation since .
We currently have 22 stores located across Australia and are the largest seller of retail doors in the country.
We are well known for our No Fuss! brand and are considered an industry leader in the home renovation door market.
The key duties of this role will be: Scheduling work for our installers.
Making appointments for our customers.
Liasing with sales team members regarding customer bookings and requests.
End to end customer service via phone and email.
This role requires: Someone who can multitask across multiple platforms including in house scheduling systems, Microsoft Office and Outlook Express Excellent verbal communication skills, clarity of speech, and a professional written manner for both in house and customer correspondence Confidence with phone systems - headsets,



using hold and transferring calls etc The ability to communicate details via email or other platform while actively listening and engaging with a customer A person who excels in time management and can distinguish priority tasks About you : We prefer a person with at least one years' experience in customer care We are looking for a warm and empathetic person, who wants the best for their customers We would like a calm person who is confident with handling intense discussions We need someone who can work both individually and within a team workplace We would like someone who finds satisfaction in an active work workplace and will proactively seek tasks during slower periods What's in it for you?
Convenient Western Sydney location with onsite parking Onsite training provided Friendly and focused team If you have a positive personality with excellent communication skills and an emphasis for customer care, then we'd like to hear from you!

📌 Customer Care Consultant Minchinbury, Nsw Sydney
🏢 Doors Plus
📍 Sydney