Join a Brand with Purpose
iKOU is an Australian wellness and skincare brand, born in the beautiful Blue Mountains, focusing on botanical skincare, aromatherapy, home fragrance, body care and spa inspired self care rituals that nurture skin, mind and body – and now, we’re looking for a passionate individual to join our retail store team in the beautiful iconic Queen Victoria Building.
This casual opportunity has become available due to internal team progression , reflecting our strong culture of growth and development.
About the Role
We're looking for an inspiring and positive Retail Sales Assistant who is passionate about wellness, skincare and creating exceptional customer experiences. This is a rare chance to bring your love of retail together with your interest in clean beauty and self-care.
Your Day Will Include:
- Offering exceptional customer service with a five-star, personalised approach
- Creating meaningful connections with guests and helping them find the perfect products
- Embodying the iKOU values and sharing our story with authenticity
- Contributing to a calm, inspiring and welcoming store environment
Our Ideal Candidate:
- Has previous retail and/or customer service experience
- Is passionate about wellness, skincare, and creating positive daily rituals
- Is proactive, professional and thrives in a team workplace
- Understands high-end customer experience and goes above and beyond to deliver it
- Communicates clearly and confidently
- Experience in beauty or the wellness industry is highly regarded
Why Work With Us?
At iKOU, we’re more than a skincare company - we’re a lifestyle brand with heart.
We offer:
- A supportive, passionate team culture
- Training and growth opportunities within the business
- The chance to be part of a company that genuinely cares about people and the planet
- An inspiring retail setting surrounded by nature, calm and community
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📌 Retail Sales Assistant Casual - Organic Skincare (City of Sydney)
🏢 IKOU
📍 City of Sydney
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