11 Aug
|
Emmbr
|
City of Sydney
11 Aug
Emmbr
City of Sydney
•4-month daily rate contract, Sydney CBD, 5 days on-site
•Not-for-profit organisation, Must have Driver Licence
•Maximum a week notice, access to car required
This is a great prospect for a Technical Field Engineer to join a busy, collaborative team supporting a multi-site environment, delivering high-quality support both remotely and on-site.
About You
- Strong communication skills, with the ability to provide excellent customer service across all levels of the business.
- Experience in desktop support, field support or end user support roles (3+ years preferred).
- Hands-on experience supporting PC hardware, end user devices and associated peripherals.
- Good understanding of networking fundamentals and troubleshooting connectivity issues.
- Experience supporting technologies such as AV systems, telephony or communications infrastructure.
- Relevant IT qualifications (Cert IV or equivalent experience).
- Full driver's licence and access to a vehicle required.
About the Role
- Provide Level 2 and 3 end user support across desktops, laptops and mobile devices.
- Deliver both remote and face-to-face support across multiple sites.
- Troubleshoot hardware, software and network-related issues to restore services quickly.
- Support a range of technologies including end user devices, communications systems and site-based infrastructure.
- Manage and track incidents through to resolution, ensuring robust user communication throughout.
- Participate in an after-hours on-call roster as part of the support team.
What's In It For You?
- Opportunity to work across a diverse, multi-site environment.
- Join a collaborative team delivering critical support services.
- Work within an organisation focused on making a meaningful impact.
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📌 IT Technical Field Engineer (City of Sydney)
🏢 Emmbr
📍 City of Sydney