Our client is seeking an experienced Credit Controller to manage a portfolio of major accounts, ensuring outstanding debts are collected efficiently and monthly collection targets are achieved. Working closely with finance, commercial and operational stakeholders, you will play a key role in resolving disputes, strengthening customer relationships and optimising cash flow performance.

Our client is a well-established organisation with a strong reputation for delivering exceptional service and maintaining long-term customer relationships.

Description

- Managing major customer accounts and driving collection outcomes.
- Following up overdue accounts to achieve monthly collection targets.
- Investigating, logging and resolving account disputes in collaboration with internal stakeholders.
- Monitoring customer accounts to ensure timely allocation of payments and credits.
- Liaising with Commercial Managers, Business Managers and customers to resolve outstanding issues.
- Preparing recommendations relating to legal recovery action, refunds and write-offs.
- Maintaining accurate customer records and account notes within internal systems.
- Assisting with month-end reporting activities.
- Supporting and mentoring less experienced team members where required.
- Building strong relationships across finance,



operations and customer-facing teams to improve collection performance.

Profile

A successful Credit Controller should have:

- A minimum of 4 years' experience in credit control, accounts receivable or a similar finance role.
- Strong knowledge of credit management and accounting principles.
- Tertiary qualifications in Accounting, Finance or a related discipline (preferred).
- Excellent stakeholder management and communication skills.
- Proven ability to manage competing priorities and meet deadlines.
- Strong problem-solving and dispute resolution capabilities.
- A customer-focused approach with the ability to build rapport and maintain positive relationships.
- High levels of resilience, accountability and attention to detail.
- A collaborative, reliable and professional work ethic.

Job Offer

- Competitive salary ranging from $80,000 to $90,000 + Super
- Opportunity to manage a high-profile portfolio of key customer accounts.
- Exposure to senior stakeholders across finance, commercial and operational functions.
- Supportive and cooperative team environment.
- Ongoing career development and progression opportunities.
- A culture built on integrity, customer service excellence and continuous improvement.

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📌 Credit Controller (New South Wales)
🏢 MPAU Finance
📍 New South Wales