Senior Business Manager - Finance & Insurance Sales

Lead a High-Performing Finance & Insurance Team

Represent Australia's Number One Automotive Brand

Excellent Salary Package with Strong Incentive Opportunities

Work with an Established Dealership and Supportive Leadership Team

Build Your Career in a Business That Invests in Its People

About Us

Chatswood Toyota is one of Sydney's leading Toyota dealerships, proudly serving customers across the North Shore and beyond. As part of a successful automotive group, we are committed to delivering exceptional customer experiences and creating opportunities for our people to thrive.

Our culture is built around teamwork, continuous improvement, customer focus and respect. We believe our success comes from our people, and we're looking for an experienced finance professional to help lead our Finance & Insurance department into the future.

Who Are We Looking For?

We're seeking an experienced and results-driven Senior Finance & Insurance Business Manager who combines strong leadership capabilities with a genuine passion for customer service and business performance.

We're looking for a genuine go-getter who thrives on achieving results and creating opportunities. You'll be someone who enjoys the challenge of uncovering every opportunity, building robust customer relationships, and consistently delivering exceptional outcomes for both customers and the business.

As an experienced automotive finance professional, you'll understand how to maximise opportunities while maintaining the highest standards of compliance, responsible lending and customer care. You are proactive rather than reactive, enjoy being part of a winning team,



and bring the energy, resilience and determination needed to succeed in a fast-paced dealership environment.

This role is ideal for someone who enjoys coaching and developing others, building strong partnerships, and driving outstanding business outcomes. If you're motivated by performance, embrace healthy competition, and take pride in turning opportunities into results, we'd love to hear from you.

What Will You Be Doing?

As our Senior Finance & Insurance Business Manager, you'll play a key leadership role across the dealership by:

Leading, supporting and developing our team of Business Managers

Assisting customers with tailored finance, insurance and leasing solutions

Ensuring all finance and insurance transactions meet regulatory and compliance requirements

Monitoring finance performance and profitability across the department

Producing reports and forecasts on finance and insurance outcomes

Maintaining strong relationships with lending and insurance partners

Working closely with New and Used Vehicle Sales teams to maximise opportunities

Driving customer satisfaction and delivering exceptional guest experiences

Facilitating team meetings, coaching and ongoing development programs

Managing Business Manager scheduling and departmental coverage





Supporting dealership initiatives and promoting Toyota products and services

Maintaining accurate documentation and contract tracking systems

Identifying opportunities to improve processes, performance and customer outcomes

Acting as a role model for dealership values and professional standards

What You Will Bring

Proven success within an automotive Finance & Insurance position

Strong understanding of dealership operations and vehicle finance products

Sound knowledge of responsible lending obligations and compliance requirements

Outstanding communication and relationship-building skills

Solid commercial acumen and a results-focused approach

High levels of organisation and attention to detail

Experience using dealership and Microsoft Office systems

The ability to motivate, coach and influence others

Highly Regarded

Previous experience in a senior or leadership F&I; position

Experience mentoring or managing Business Managers

Demonstrated success achieving finance penetration and profitability targets

Why Join Chatswood Toyota?

When you join our team, you'll enjoy a range of benefits, including:

Ongoing training and career development opportunities

Recognition and reward programs

Birthday leave

Staff discounts across the business

Regular team events and celebrations

A supportive and collaborative workplace culture

The opportunity to work with one of Australia's most trusted automotive brands

If you're an experienced Finance & Insurance professional ready to lead a successful team and take your career to the next level, we'd love to hear from you.

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📌 Senior Business Manager - Finance & Insurance Sales (New South Wales)
🏢 Servco Australia
📍 New South Wales