Experienced Medical Receptionist – Full Time For Neurosurgery Practice

We have an exciting opportunity for an experienced Medical Receptionist to join our busy neurosurgery practice on a full-time basis, Monday to Friday, 9:00 am–5:00 pm

As the first point of contact for our patients, you will play an important role in providing a professional, welcoming and efficient experience while supporting the day-to-day operations of the practice.

We are looking for a highly motivated, organised and enthusiastic individual with a strong can-do attitude, excellent multitasking skills and the ability to work autonomously in a fast-paced specialist environment while contributing positively to the wider team.

Clinic Locations

- Penrith – Main Office
- Drummoyne : Monthly
- Travel between clinic locations is required

Requirements:

- Must hold a valid driver’s licence.
- Must have access to your own reliable car.

Key Responsibilities

- Meet and greet patients in a skilled and friendly manner
- Schedule consultations and manage patient enquiries
- Maintain confidential and accurate medical records
- Process invoicing, receipting and consultation billings
- Attend to doctors’ administrative requests
- Liaise closely with the Practice Manager regarding surgical and theatre bookings
- Prepare surgical quotes and Workers Compensation report quotes
- Manage Workers Compensation matters,



including approvals and payment follow-up
- Process clinical notes and medical record requests from insurers and legal representatives
- Follow up outstanding accounts, including Medicare, DVA and Workers Compensation
- Ensure all administrative tasks are completed accurately and within required timeframes

Skills & Experience

- Minimum 2 years’ experience in a medical practice or similar healthcare environment
- Previous experience as a Medical Receptionist is essential
- Experience with Genie and/or Gentu medical software is highly desirable
- Solid computer skills, including Microsoft Outlook and Office
- Sound knowledge of medical terminology
- Excellent communication and interpersonal skills
- Strong organisational, time-management and multitasking abilities
- High attention to detail and ability to prioritise competing tasks
- Ability to work independently and as part of a team

This is a fantastic opportunity to become a valued member of a dedicated and professional specialist practice committed to delivering a high standard of patient care.

If you are an experienced Medical Receptionist who thrives in a busy environment and takes pride in providing exceptional patient service and administrative support, we would love to hear from you.

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📌 Medical Receptionist (Penrith)
🏢 Dr Ashraf Dower
📍 Penrith