Service Desk Manager — Lead MSP Team (Flexible Working) (Brisbane City)

Service Desk Manager — Lead MSP Team (Flexible Working) (Brisbane City)

11 Aug
|
Lyra Technology Group
|
Brisbane City

11 Aug

Lyra Technology Group

Brisbane City

Lyra Technology Group, Brisbane-based, is seeking a Service Desk Manager for our PKCG operating company. You will lead the day-to-day service desk operations, drive service excellence and build a high-performing team across onshore and offshore resources.

The role requires hands-on leadership, process improvement, and solid MSP knowledge, with a focus on SLA performance, incident management and continuous improvement.

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📌 Service Desk Manager — Lead MSP Team (Flexible Working) (Brisbane City)
🏢 Lyra Technology Group
📍 Brisbane City

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