This is an in office position, please DO NOT apply if you are unable to work on-site 5 days a week An established B2B technology company is seeking a Software Support Specialist to join its small, hands-on team. The business develops software and hardware solutions that help organisations improve warehouse efficiency through mobile applications, barcode scanning and voice recognition technology.

In this role, you will provide technical support across a suite of mobile and server-side applications, investigate software issues and work directly with customers to resolve support requests.

Key Responsibilities

- Provide support for mobile applications and associated server-side systems
- Investigate, troubleshoot and resolve software support requests
- Assist customers with technical issues and queries




- Work with internal teams to diagnose and resolve application problems
- Participate in an occasional rostered after-hours support service

About You

- Experience working with C# or VB.NET
- Exposure to SQL and relational databases
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer service skills
- Well organised with strong time management
- Comfortable working independently within a small team
- Self-motivated and willing to take ownership of issues through to resolution
- Experience with Xamarin, Python, mobile applications or server-side software would be advantageous.

📌 Application Support Engineer (Mount Gravatt)
🏢 Trivela Talent
📍 Mount Gravatt