Customer Experience & Escalations Specialist (Glenorchy City Council)

Customer Experience & Escalations Specialist (Glenorchy City Council)

11 Aug
|
Tpg Telecom
|
Glenorchy City Council

11 Aug

Tpg Telecom

Glenorchy City Council

TPG Telecom Limited is seeking a skilled customer experience professional to manage escalated cases and resolve complex customer issues, collaborating with care agents and other departments.

You will focus on supporting vulnerable customers, identifying needs, and delivering on-the-spot solutions while upholding accessibility and trauma-informed practices.

Join a flexible hybrid team and help drive inclusive service with ongoing learning opportunities and employee advantages.

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📌 Customer Experience & Escalations Specialist (Glenorchy City Council)
🏢 Tpg Telecom
📍 Glenorchy City Council

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