Customer Service Officer | Brisbane Airport

Customer Service Officer | Brisbane Airport

11 Aug
|
Simba Car Hire
|
Brisbane

11 Aug

Simba Car Hire

Brisbane

Looking for a job that’s actually enjoyable?

Join one of Australia's fastest-growing car rental companies where every day is different, you’ll meet people from all over the world, and you’ll be part of a supportive team that genuinely enjoys what they do.

Here’s what you’ll get:

- $31.98–$40.00 per hour
- Uncapped commission on upgrades and sales
- Full paid training — no car rental experience needed
- Staff discounts on vehicle rentals
- Real career progression – many of our leaders started in customer service
- Friendly, supportive team culture
- Meet travellers from across Australia and around the world
- Free onsite parking
- Flexible full-time and part-time opportunities

Welcome to Simba Car Hire

At Simba Car Hire, we’re not just renting cars—we’re helping people start holidays, business trips, family adventures and road trips.

With thousands of vehicles across Australia and a rapidly growing network, we’re building one of Australia’s leading independent car rental brands.

We’re looking for energetic, friendly people who love helping customers and enjoy working in a team where every day brings something new.

No two shifts are ever the same.

What You’ll Be Doing

Your day might include:

- Greeting customers as they arrive
- Helping customers collect and return their vehicles
- Answering phone and email enquiries
- Processing bookings and rental agreements
- Recommending upgrades and optional extras when they suit the customer
- Coordinating vehicles with our operations team




- Solving customer questions and creating memorable experiences

Every interaction is an opportunity to leave customers with a great impression of Simba.

We’re Looking For People Who…

You don’t need years of experience—we can teach you the job.

We’re looking for people who are:

- Friendly and approachable
- Confident talking with customers
- Sales postitive mindset
- Reliable and punctual
- Positive with a can-do attitude
- Comfortable using computers
- Happy working in a busy customer-facing environment
- Hold a current Australian Driver Licence

Experience in customer service, hospitality, retail, reception, tourism or car rental is highly regarded—but not essential.

Why You’ll Love Working Here

We’re proud of our team and believe work should be rewarding, supportive and fun.

When you join Simba, you’ll enjoy:

- A welcoming team setting
- Genuine opportunities to grow your career
- Ongoing training and development
- Recognition for great workCompetitive hourly rates plus commission
- Working with customers from all over the world
- Being part of one of Australia's fastest-growing car rental companies

If you’re someone who enjoys helping people and wants more than "just another job", we’d love to meet you.

Availability

We have Full-Time and Part-Time positions available.

Our business operates seven days a week, so you’ll need to be available to work both Saturday and Sunday as part of a rotating roster.

#J-18808-Ljbffr

📌 Customer Service Officer | Brisbane Airport
🏢 Simba Car Hire
📍 Brisbane

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