$110,000 – $113,000 per year + 12% Super

FAST Emergency Care Clinic is seeking an experienced and highly organised Practice Manager to lead the day-to-day operations of our clinic.

This is a key leadership position responsible for ensuring the clinic operates efficiently, professionally and consistently. Working closely with the Nursing Lead and Directors, you will oversee reception, administration, non-clinical staff coordination, patient services and operational systems while helping establish a positive and high-performing workplace culture.

We’re looking for someone who takes ownership, leads with confidence and can see what needs to be done — and make it happen.

Key responsibilities

Leading, supporting and developing the reception team and overseeing front-of-house operations

Ensuring appointments, patient records and enquiries are managed efficiently while maintaining an excellent patient experience

Overseeing administrative systems and ensuring compliance with relevant healthcare, privacy, accreditation and licensing requirements

Managing day-to-day financial administration, including billing, invoicing, payments, debt collection, payroll processing and reporting against budgets

Coordinating non-clinical staffing, rostering and leave, and working alongside the Nursing Lead on broader staffing requirements

Processing payroll based on approved rosters and timesheets

Managing facility maintenance, non-clinical inventory, equipment servicing and cleaning arrangements

Acting as the first point of contact for patient feedback and complaints and managing matters professionally and appropriately

Liaising with suppliers, service providers and other external stakeholders on operational matters

Monitoring operational performance and identifying opportunities to improve systems,



processes and patient experience

Supporting the Directors with operational projects, reporting and administration as required

About you

You’ll be an experienced healthcare administrator or Practice Manager who is comfortable taking responsibility for the day-to-day running of a busy clinic.

You’ll be a calm and capable leader who can support your team while maintaining clear expectations and high standards. You’ll be equally comfortable solving an immediate operational issue, reviewing a process, dealing with a patient concern or ensuring the numbers and administration are accurate.

You’ll bring:

- Proven experience as a Practice Manager or senior administrator within a healthcare setting
- Demonstrated experience leading, supporting and motivating staff
- Excellent organisational and time-management skills, with the ability to manage competing priorities
- Strong financial administration skills, including billing, payroll, bookkeeping and budget monitoring
- Excellent written and verbal communication and strong interpersonal skills
- Sound knowledge of Australian healthcare, privacy and compliance requirements
- Strong attention to detail and accuracy in financial, administrative and patient records
- Confidence using technology and practice administration systems
- A proactive, solutions-focused approach and willingness to take ownership of operational issues




- The ability to work collaboratively with clinical leaders, Directors and the broader clinic team
- Qualifications in healthcare administration, business or management will be highly regarded, as will experience with Best Practice/BP Premier or similar practice management software.
- Experience working in an urgent care, emergency or other high-throughput healthcare setting would also be advantageous.

This is an opportunity to join FAST Emergency Care Clinic at an significant stage of its development and have a genuine influence on how the clinic operates.

We want a Practice Manager who will do more than maintain existing processes. You’ll have the opportunity to help shape systems, build a strong reception and administration function, contribute ideas and work directly with the clinic’s leadership team.

If you’re someone who takes pride in running an organised, efficient and patient-focused practice and enjoys finding better ways of doing things, we’d love to hear from you.

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Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- What's your expected annual base salary?
- How many years' experience do you have as a practice manager?
- How much notice are you required to give your current employer?
- Do you have a current Working With Children (WWC) Check?
- Do you have a current Police Check (National Police Certificate) for employment?
- Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)
- Which of the following medical practice management software do you have experience with?

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📌 Full-time Practice Manager (Western Australia)
🏢 @
📍 Western Australia