Field Technician – IT Hero - Casual Position

Location: Reynella, South Australia

Company: IT Hero

Role: Field Technician

IT Hero is looking for a reliable, practical and motivated Field Technician to join our team.

We’re looking for someone who is good with their hands, comfortable using tools, understands the basics of computers and technology, and is willing to learn.

This is a hands-on field role where you’ll travel to customer sites and assist with the installation, setup and basic troubleshooting of IT equipment.

What You’ll Be Doing

- Attend customer sites to complete scheduled jobs
- Install and replace IT and communications equipment
- Set up computers, monitors, printers and other devices
- Assist with basic network and cabling tasks
- Mount and install equipment where required
- Use hand and power tools safely
- Follow job instructions and technical documentation
- Perform basic troubleshooting
- Take photos and document completed work
- Communicate professionally with customers and the IT Hero team

What We’re Looking For

You must have:

- A current Australian driver's licence
- Your own reliable vehicle
- Good practical skills and confidence using hand tools
- A basic understanding of computers and IT




- Positive problem-solving skills
- The ability to follow instructions and work independently
- Good communication and customer service skills
- Reliability and a professional attitude
- A willingness to learn

If you’re naturally good with technology, enjoy working with your hands and can figure things out, we can teach you the rest. Who Would Suit This Role?

This could be a great opportunity for someone coming from a hands-on background such as installation, maintenance, telecommunications, electrical trade assistance, AV, security systems, hardware repair or general technical work who wants to move into the IT industry.

It could also suit someone who has always been the person friends and family call when they need help setting up a computer, Wi-Fi, printer or other technology.

Why IT Hero?

You’ll get hands-on experience working with real-world IT equipment and customer environments while developing practical technical skills.

If you’re reliable, practical, comfortable with technology and keen to build a career in IT, we’d like to hear from you.

- Apply now to join IT Hero as a Field Technician.

📌 [Casual] Entry Level Field Technician (Old Reynella)
🏢 IT Hero
📍 Old Reynella