About GQC AUSTRALIA

GQC AUSTRALIA is a Sydney-based financial services business providing cross-border currency and transaction-related support for individual and business clients.

As our business continues to grow, we are seeking an experienced and commercially driven Channel Manager – Financial Services to lead channel development, manage strategic partnerships, support client acquisition and help build a high-performing business development function within the currency solutions and transaction-based financial services sector.

This role is suitable for a proactive professional with at least 3 years of financial services industry experience, strong client-facing capability, proven business development experience and the ability to lead, coordinate and motivate a team.

The successful candidate should have a strong understanding of financial services, cross-border transactions, currency solutions, client relationship management or related transaction-based business environments.

In addition to base salary, this role may be eligible for a team-based performance bonus, subject to channel performance, team contribution, business growth and internal bonus policy. About the Role The Channel Manager will work closely with the Operations Manager, senior management and internal teams to develop business channels, manage client relationships, support partner development and contribute to the growth of the company’s currency solutions business.

The successful candidate will be responsible for identifying and developing local and international business opportunities, managing referral channels and strategic partnerships, supporting client onboarding, maintaining long-term relationships and driving measurable business growth.

This role requires strong communication skills, commercial judgement, professional integrity, team leadership ability and the confidence to work with Mandarin and Cantonese-speaking clients and business partners from diverse backgrounds. Key Responsibilities

- Channel Development & Partnership Management

Develop, manage and expand business channels, referral networks and strategic partnerships.

Identify new channel opportunities across local and international client segments.

Build and maintain strong relationships with business partners, professional referrers and key stakeholders.

Support the development of long-term commercial partnerships that align with the company’s business objectives.

Represent the company professionally in partner meetings, networking activities and business development discussions.

- Client Relationship Management

Establish, nurture and maintain professional relationships with existing and prospective clients.

Respond to client enquiries and leads efficiently, professionally and comprehensively.

Support clients in understanding their currency solution needs and transaction-related requirements.





Build strong working relationships with Mandarin and Cantonese-speaking clients and business partners.

Maintain high standards of client service, professionalism and trust.

- Business Development

Identify, source and develop new business leads across local and international client segments.

Explore new areas of business development and actively pursue networking opportunities.

Build referral channels and potential partnerships to expand the company’s client base.

Support the development of long-term client relationships and commercial opportunities.

Contribute to business growth strategies, revenue development initiatives and channel expansion.

Develop skilled and practical client propositions aligned with business standards and growth objectives.

- Team Leadership & Performance Management

Lead, support and coordinate a small business development or channel support team.

Set clear priorities, follow-up actions and performance expectations for team members.

Provide coaching, guidance and practical support to improve team execution and client service quality.

Monitor team progress against business development targets, channel performance and growth objectives.

Contribute to building a collaborative, accountable and high-performance team culture.

- Sales & Marketing Support

Work with the marketing team to support sales strategies, campaigns and promotional activities.

Assist in preparing business proposals, client presentations and sales materials.

Provide market feedback and channel insights to support marketing direction and content planning.

Support brand positioning and client communication initiatives where required.

- Transaction & Client Support

Support high-value transaction-related client activity while ensuring smooth coordination with internal teams.

Assist clients with transaction-related enquiries, documentation and process updates.

Work with internal teams to ensure client matters are handled accurately, efficiently and in line with company procedures.

Maintain awareness of risk, compliance and operational requirements when supporting client activity.

- Reporting & Performance Tracking

Track and report on channel development progress, business opportunities and sales pipeline activity.

Maintain accurate records of client interactions, leads, referrals, partner relationships and business development outcomes.

Support reporting on KPIs, business growth objectives, team performance and market development progress.

About

You

3+ years of work experience in financial services is required.





Previous experience in channel management, business development, sales, account management, client relationship management or commercial development is required.

Previous team leadership, team coordination, supervision or mentoring experience is required.

Experience in financial services, banking, payments, currency solutions, cross-border transactions, OTC, transaction-based services or related environments is highly preferred.

Strong commercial awareness and ability to identify client needs, business opportunities and partnership potential.

Excellent communication, negotiation and relationship-building skills.

Professional written and verbal communication skills in English.

Mandarin or Cantonese language skills are highly preferred due to our client base, channel relationships and business communication needs.

Ability to work with local and international clients from diverse backgrounds.

Strong sense of responsibility, execution ability and result-oriented mindset.

Ability to lead by example while managing team execution, follow-up and performance.

Ability to work independently while collaborating effectively with internal teams.

Strong organisational skills and ability to manage multiple client matters, channel relationships and follow-ups.

Highly

Regarded

Existing client network or referral network within financial services, business services, migration, investment, accounting, legal, property or cross-border business communities.

Experience working with high-net-worth clients, business clients, corporate clients or professional referral partners.

Experience managing referral partners, business channels or professional networks.

Experience preparing proposals, presentation materials, business correspondence or client communication documents.

Understanding of cross-border commercial transactions, settlement processes, currency-related services or international business needs.

Experience in cross-border transactions, payments, OTC, transaction-based services or regulated financial services environments.

Why Join

Us

This is an opportunity to take on a key commercial and channel leadership role within a growing Sydney-based financial services business.

You will work closely with management, contribute directly to channel growth and business expansion, and play an important role in building a stronger client acquisition and partnership framework.

For the right candidate, this role offers meaningful responsibility, team leadership exposure, long-term career growth, performance-based opportunities and the opportunity to participate in a team-based bonus structure linked to channel performance and business growth.

The role is well suited to a commercially driven professional who is motivated by both team development and measurable business outcomes.

Applications will be reviewed on a rolling basis.

📌 Channel Development Manager – Mandarin/Cantonese Preferred (Sydney)
🏢 GQC AUSTRALIA
📍 Sydney