11 Aug
|
Specsavers
|
Success
11 Aug
Specsavers
Success
About the role
Specsavers Success, a leading eye care provider, is seeking a highly skilled Clinical Assistant to join our dynamic team in Success, WA 6164. This part time or full-time role is crucial in supporting our clinical operations and ensuring the highest standards of patient care.
What you'll be doing
- Assisting Optometrists, Audiologists and other clinical staff with patient examinations and procedures.
- Performing diagnostic tests and measurements, such as tonometry, OCT scans and autorefraction.
- Performing hearing screenings, visual fields, contact lens fit and teach assessments, IPL and LTTT dry eye therapy services.
- Maintaining a clean and organised clinical environment, ensuring all equipment is properly maintained and sterilised.
- Creating a positive customer experience by welcoming and assisting clinic patients. Providing exceptional customer service to patients, ensuring their comfort and addressing any concerns or questions.
- Accurately documenting patient records and maintaining detailed case notes and patient confidentiality.
- Supporting the optometry team with administrative tasks, such as booking appointments and processing orders, clinic and diary management and stock control.
- Giving back with involvement in local community projects with health providers and schools.
What we're looking for
- Previous experience as an Ophthalmic Clinical Assistant or in a similar healthcare support role. Knowledge of healthcare practices, standards and medical terminology beneficial.
- Familiarity with Medicare or Allied Health Insurance providers preferrable, full training will be given.
- Compassionate and caring nature, empathy, professionalism and reliability.
- Strong interpersonal and communication skills, with the ability to effectively interact with patients and clinical staff.
- Excellent attention to detail and the ability to multitask and prioritize tasks in a fast-paced clinical environment while maintaining a high level of accuracy.
- Strong organizational skills to manage patient appointments, maintain medical records, and assist in inventory management.
- Proficiency in using electronic medical record systems and other relevant software.
- A passion for providing exceptional patient care and contributing to the overall success of the practice.
- Ability to build genuine and supportive relationships with colleagues to thrive and achieve goals together.
Any additional skills, such as fluency in a second language or experience with specific medical software, may also be beneficial.
What we offer
At Specsavers Success, we believe in empowering our employees to thrive. You'll enjoy a competitive wage, opportunities for professional development, and fun and supportive team environment that fosters personal and career growth. We also offer flexible work arrangements and a range of employee benefits, and staff discounts on eyewear.
- Two FREE pairs of glasses per year
- Uniform provided.
- Birthday and Volunteer leave, additional Wellness Day (Success practice exclusive)
- Up to 60% off for your family and friends (Success practice exclusive)
- Staff referral incentives
- Health & wellbeing support including Employee Assistance for you and your family, free access to wellness platforms such as Headspace
- Happy to discuss additional training towards an optical or clinical/retail qualification.
About us
Specsavers Success is a leading eye care provider, committed to delivering exceptional service and innovative solutions to our patients. With a strong focus on quality, innovation, and community engagement, we are dedicated to making a positive impact on the health and wellbeing of the people we serve.
If you're ready to join a agile and forward-thinking team, we encourage you to apply for this exciting new Clinical Assistant role at Specsavers Success.
We embrace the diversity of our community and encourage all interested applicants to apply. All applicants will be respected and valued. Due to high volumes of applications, apologies only successful candidates may be contacted.
📌 Clinical Assistant (Success)
🏢 Specsavers
📍 Success