Role Description This part time remote role as a CRM Administrator / Salesforce Administrator at Marítima del Caribe Dominicana focuses on maintaining, optimizing, and supporting the organization’s Salesforce and related CRM systems. Day-to-day responsibilities include configuring Salesforce objects, fields, workflows, and automations; managing user accounts, roles, and permissions; and performing regular data maintenance such as imports, updates, deduplication, and data quality checks. The role also involves monitoring system performance, identifying issues, and coordinating troubleshooting and resolution with internal stakeholders and external vendors when needed.

The administrator will gather requirements from business teams, document processes, create reports and dashboards, and support adoption through training sessions, how‑to guides, and ongoing user support. Collaboration with sales, operations, and leadership teams to align CRM functionality with business goals and ensure accurate reporting and analytics is also expected.

Qualifications

Strong analytical skills to interpret data, identify trends, and translate business requirements into effective CRM solutions.





Hands-on experience with Salesforce.com administration, including configuration of objects, fields, workflows, validation rules, and user management.

General system administration skills, such as managing integrations, permissions, security settings, and basic data governance practices.

Proficient troubleshooting abilities to diagnose system issues, resolve user problems, and collaborate with technical teams or vendors as needed.

Effective communication skills for working with cross-functional teams, documenting processes, and delivering clear training and user support.

Familiarity with CRM best practices, data quality management, and reporting/dashboard creation in Salesforce or similar platforms.

Ability to work independently in a remote environment, manage multiple priorities, and meet deadlines in a part-time schedule.

Experience in logistics, maritime, or transportation industries is beneficial but not required.

Relevant certification (e.g., Salesforce Administrator) or equivalent practical experience is preferred.

📌 CRM Administrator / Salesforce Administrator (Australia)
🏢 Marítima del Caribe Dominicana
📍 Australia