STRIVING TOWARDS A BEAUTIFUL TOMORROW, TOGETHER.

Heka Hoodsis anationally recognised business, locally owned and operated, established right here on theSunshine Coast, Queensland.We design and manufacture aluminium awnings and hoods and pioneered the first bracket-less awning system. We arecommitted to creating building products that are both beautiful and intuitive to use.

We’re seeking a versatile and detail-oriented professional to join our team in a role that combines Sales, Office Administration, and Customer Service. This is a dynamic position that requires the ability to adapt to shifting priorities while maintaining accuracy, professionalism, and client focus.

The role

In this role, you’ll support the smooth running of our office, prepare accurate customer files, and deliver exceptional service to our clients and stakeholders. You’ll collaborate with our different teams throughout the customer journey, contributing to both operational excellence and customer satisfaction.

What you'll do:





Provide professional, client-focused communication across phone, email, and face-to-face interactions.

Assist with office administration tasks, including documentation, scheduling, and general support.

Maintain product knowledge to effectively educate clients and support exact quotations.

Ensure accuracy, efficiency, and adherence to internal processes.

Support a collaborative team environment by contributing to shared goals and tasks.

More about you:

You’ll thrive in this role if you;

Are responsive, proactive, thrive in fast-paced environment

Are people oriented and take pride in creating an exceptional customer experience

Have strong work ethic and humility, you’re eager to be part of a supportive team that values quality and professionalism

Have an eye for detail can follow processes and enjoy managing multiple responsi

📌 Customer Engagement Associate (Yandina)
🏢 Heka Hoods
📍 Yandina