Job Type: Permanent position | Full time position

Job Description

Victory International Migration Services Step into the world of Victory Group — your trusted veteran partner in overseas education, immigration, and legal services. Established in Sydney and grounded in Australian values, we are committed to turning your global ambitions into reality through our extensive international network. With nearly 20 years of expertise, we stand apart for our deep experience and personalised approach.

Our multidisciplinary team of educational consultants, registered migration agents, and qualified legal professionals is dedicated to delivering ethical, cost-effective, and high-quality solutions tailored to your goals. Whether you’re planning to study, migrate, or seek legal support in Australia or abroad, Victory Group is here to guide you every step of the way. Victory Group Australia is seeking an organised, proactive, and detail-oriented Office Manager to join our growing team.

Benefits

- Competitive salary package.
- Career growth and career development opportunities.
- Supportive and collaborative team culture.
- Ongoing training and development.
- Modern office environment with the tools you need to succeed.
- Stable, full-time role with a growing and reputable company.
- Employee recognition and appreciation initiatives.

Responsibilities

- Plan, coordinate and review office administrative systems, procedures and service standards to ensure efficient business operations.
- Manage the allocation of office resources, including staff, workspace, equipment & technology.
- Supervise and support administrative staff by assigning work, monitoring performance and ensuring productivity targets are achieved.
- Maintain office records using Migration Manager, client documentation, financial records and administrative systems, privacy requirements and regulatory obligations.




- Liaise with partner institutions and external stakeholders to coordinate client services and resolve operational matters.
- Ensured office equipment, IT systems, software platforms and administrative supplies were maintained to support efficient and uninterrupted business operations.
- Monitored compliance with Australian workplace health and safety (WHS) requirements and maintained a safe, organised and productive office environment.
- Ensured office operations complied with relevant Australian legislation, immigration-related requirements, privacy obligations, company policies and professional standards.
- Coordinated human resource activities including recruitment, onboarding, staff training, performance monitoring, payroll coordination and employee supervision.
- Develop and improve office procedures to enhance operational efficiency and customer service.
- Monitored client service standards and supported continuous improvement initiatives to enhance customer satisfaction and operational effectiveness.
- Prepared operational reports, maintained business documentation and assisted management with planning, budgeting, resource allocation and administrative decision-making.
- Coordinated appointment scheduling, client communications and internal workflow processes to ensure smooth delivery of consultancy services.
- Supported management in reviewing business performance, identifying operational improvements and implementing strategies to achieve organisational objectives.

Qualification & Experience

- Minimum Qualification: Bachelor or Higher in business management or administration or a related field
- At least 1 year of work experience
- Good knowledge of using technology and software (Microsoft Office, Migration Manager)
- Excellent written & verbal communication skills
- Ability to manage daily office operations and support team coordination

Work Type: Full time

Salary: $80000-85000

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