Contact Centre Team Leader: Coach, Drive KPIs & Culture (Melbourne)

Contact Centre Team Leader: Coach, Drive KPIs & Culture (Melbourne)

11 Aug
|
Probe Group
|
Melbourne

11 Aug

Probe Group

Melbourne

Probe CX, part of the Probe Group, is seeking a Team Leader to guide a agile contact centre team in Melbourne. You will coach agents, track KPI performance, and foster a supportive, high-energy culture focused on delivering exceptional customer service.

You will collaborate with senior management and clients to align on campaign goals, ensuring quality, compliance, and engagement across the team. Strong leadership and analytical skills are essential for success. #J-18808-Ljbffr

📌 Contact Centre Team Leader: Coach, Drive KPIs & Culture (Melbourne)
🏢 Probe Group
📍 Melbourne

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