Customer Service Representative - Hunter Region

- Supportive team workplace with great career pathways
- Monday-Friday, 12 month contract
- Full training and induction program

Are you ready to start a rewarding career in banking? As a Customer Service Representative, you will join our team in providing great service and support to IMB Customers in relation to their financial needs. This is a full-time, 12 month contract working in our branch network across the Hunter Region (Broadmeadow, Charlestown, Glendale and Green Hills).

About the role

- Helping customers with their banking and insurance needs face to face, over the phone and online
- Exploring new opportunities to find the right financial solutions
- Using various technologies, systems and digital platforms
- Cash handling, balancing and administrative duties
- Working with Branch Managers and teams to collectively achieve the goals and objectives




- Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures.

About you

- Experience in customer service, in any industry
- Available to work full-time, Monday-Friday
- Demonstrated interest, experience or education relating to financial services
- Cash handling experience and an accurate eye for detail
- A learning mindset and ambition to build a career in the banking industry
- An aptitude for technology with proficiency in MS Office programs/apps
- Honest, reliable and member focused
- Take pride in diligently following procedures and policy in a regulated financial environment
- A flexible approach in the workplace, can take initiative, prioritise and problem solve to complete daily work requirements
- A genuine desire to help people, work directly with customers as well as work

📌 Customer Service Representative - Hunter Region (Greater Bendigo City)
🏢 Imb Bank
📍 Greater Bendigo City