Customer Service Team Lead — Hybrid, Development & Rewards (Newcastle)

Customer Service Team Lead — Hybrid, Development & Rewards (Newcastle)

11 Aug
|
Complete Office Supplies Pty
|
Newcastle

11 Aug

Complete Office Supplies Pty

Newcastle

Complete Office Supplies Pty Limited is seeking an experienced Customer Service Team Lead to oversee and coach a high‑performing team, drive service excellence, and manage complex customer inquiries. Reporting to the National Customer Experience Manager, you will monitor KPIs, provide ongoing coaching, and lead continuous improvement initiatives in a versatile hybrid workplace. You will develop PDPs and partner with management to elevate customer outcomes.

📌 Customer Service Team Lead — Hybrid, Development & Rewards (Newcastle)
🏢 Complete Office Supplies Pty
📍 Newcastle

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