ARE YOU LOOKING FOR AN EXCITING SALES PROSPECT WITH A LEADING BUSINESS?

Brandt has an opportunity for a Customer Support Advisor in Parts and Services to join our Maffra Branch.

What we offer:

- Attractive remuneration package.
- Work independently with the support of a team.
- Opportunity to be pivotal in the growth and success of our Business.
- Ongoing Training & Development.
- Advancement Opportunities.
- Employee Assistance Program.

About the role:

You will be responsible for proactively reaching out to customers, providing information on Brandt parts and services, and ensuring a seamless service experience.

- Conduct outbound calls to existing and potential customers to offer information on Brandt parts, maintenance, and repair services.
- Meet and exceed sales targets and key performance indicators (KPI’s) related to parts and service sales.
- Assist customers in identifying their parts and service needs accurately.
- Provide detailed information on Brandt parts, pricing,



and service options.
- Collaborate with the service team to schedule appointments and allocate resources efficiently.
- Assist the customers in understanding the importance of routine maintenance and recommend appropriate service on the equipment needs.
- Maintain accurate records of customer interactions, orders, and service history in our CRM system.
- Follow up with customers to ensure satisfaction, address any concerns or questions, and build long-term relationships.
- Stay updated on the latest Brandt product releases, service offerings and industry trends.

About you:

- Extensive knowledge of heavy equipment parts, operations and agriculture industry.
- Previous Sales experience in similar role preferred.
- Experience in building rapport and maintaining positive re

📌 Customer Support Advisor (Maffra)
🏢 Brandttractor
📍 Maffra