About ADAPT

Working with over 3,000 C-level executives from Australia and New Zealand annually, ADAPT is a market-leading research, advisory and multi-channel events company in the region. Our vision is to make Australia & New Zealand more commercially competitive, differentiated and productive on the global stage. We do this by working closely with business and technology leaders across enterprise and government organisations – equipping them with the knowledge, relationships, inspiration and tools they need to gain an advantage.

When you join ADAPT, you will set your career on track for outstanding achievement with a company that knows no limits. ADAPT has consistently achieved double-digit growth by steering clients toward the right decisions with locally focused business and technology insights and community access they can’t find anywhere else. About the role

We are seeking a proactive and relationship-driven Delegate Engagement Coordinator to deliver a world-class experience for senior executives across ADAPTs product portfolio.

This role sits at the heart of our delegate journey: from first registration, through pre-event preparation, onsite engagement, and post-event follow-up. As the key point of contact for delegates, you will foster strong professional relationships, ensure seamless communication, and help executives gain maximum value from their experience with ADAPT. You will also collaborate closely with internal teams to support event delivery, highlight commercial opportunities, and contribute to the ongoing growth of ADAPT's executive community.

What you will do

Own delegate engagement before, during and after ADAPT events, ensuring an exceptional attendee experience.

Conduct preparation calls with senior executives, educating delegates on the ADAPT event model and helping them maximise value from their participation.





Build trusted relationships with delegates and act as their primary point of contact throughout the event journey.

Drive pre-event engagement, attendance and meeting readiness through personalised communications and proactive follow-up.

Partner with internal teams to identify commercial opportunities and share relevant delegate insights.

Maintain accurate engagement records and activity tracking in Salesforce.

Support delegates onsite, facilitate introductions and help ensure successful one-to-one meetings.

Share post-event resources, gather feedback and encourage ongoing engagement with the ADAPT community.

Contribute to community growth through networking initiatives, future event participation and targeted outreach. What you will need

Outstanding communication skills and confidence engaging with senior executives and C-suite leaders.

Strong relationship-building ability with a customer-first mindset.

Highly organised, with the ability to manage multiple priorities and deadlines.

Experience using CRM platforms such as Salesforce (HubSpot experience also advantageous).

Proactive, resilient and comfortable making high volumes of outbound calls.

Strong problem-solving skills and attention to detail.

Interest in business, technology and executive networking.

Experience in events, customer success, stakeholder engagement, hospitality or sales support is advantageous. What we offer In addition to an outstanding culture, team, and work environment, this ready-to-scale part of our business offers rapid advancement potential. ADAPT team members enjoy performance-related recognition and advantages, including:

Competitive base salary

Opportunities for professional growth and skill development

Collaborative and supportive team environment

Freedom, trust, and autonomy to make meaningful impact To apply:

Please apply via LinkedIn or email your application to ••••@adapt.com.au

Only applicants with full and permanent working rights in Australia will be considered.

📌 Delegate Engagement Coordinator (Sydney)
🏢 Adapt
📍 Sydney