Parity Consulting has partnered with a well established life insurance provider to recruit a Customer Experience Manager. The role focuses on exploration and direction setting to improve experiences at moments that matter for customers.
You will map opportunities, build a solid business case for change, and secure stakeholder buy-in, delivering clear plans for delivery teams. Ideal candidates have CX experience in regulated industries and strong journey-mapping skills.
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📌 Strategic CX Manager: Shape Insurance Journeys (City of Sydney)
🏢 Parity Consulting
📍 City of Sydney
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