About us

We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve.

About the role

As a Digital Environment Optimisation Specialist, you will play a key role in the management, optimisation and adoption of Sydney Water's Microsoft 365 platform. This role is responsible for ensuring that Microsoft 365 services, including SharePoint Online, Microsoft Teams, OneDrive and the Power Platform, are secure, well governed, aligned to business needs and continuously improved.

You will act as a trusted advisor across the organisation, working with business and technology teams to maximise value from Microsoft technologies while ensuring solutions remain supportable, compliant and aligned with Microsoft's evergreen roadmap.

This role is critical in driving platform innovation, adoption, governance and operational excellence across our digital workplace environment.

Key Responsibilities include:

Microsoft 365 Platform Management

- Administer and optimise Microsoft 365 services including SharePoint Online, Microsoft Teams, OneDrive and related collaboration technologies.
- Ensure platform availability, security, governance and compliance.
- Design and implement solutions that account for the evergreen nature of the Microsoft 365 platform.
- Assess recent Microsoft capabilities and determine their suitability for Sydney Water.

SharePoint and Content Services
- Manage SharePoint sites, information architecture, permissions and content lifecycle processes.
- Maintain enterprise metadata, taxonomy and content management standards.
- Support collaboration and document management capabilities.

- Promote best practice information management across the platform.

Power Platform Enablement and Governance




- Provide technical leadership and support for Power Apps, Power Automate, Power Pages and Copilot capabilities.
- Partner with business stakeholders to deliver low-code solutions that improve business outcomes.
- Implement governance controls, standards and guardrails for citizen development.
- Support the delivery and optimisation of the Power Platform Centre of Excellence.

Evergreen and Continuous Improvement
- Monitor Microsoft's roadmap and assess impacts to Sydney Water's digital workplace environment.
- Lead planning and adoption activities for new features, service changes and platform enhancements.
- Ensure solutions remain current, supported and aligned to strategic technology direction.
- Identify opportunities to simplify, standardise and optimise digital services.

Security and Compliance
- Implement and monitor security, privacy and compliance controls across Microsoft 365 services.
- Work closely with Cyber Security and Information Management teams to meet regulatory and organisational requirements.
- Support audits, risk assessments and compliance reporting activities.

Business Partnership and Advisory
- Act as a bridge between business stakeholders and technology teams.
- Translate business requirements into practical, scalable Microsoft 365 solutions.
- Provide expert advice on modern workplace capabilities and digital collaboration practices.
- Advocate for platform adoption and value realisation.

Change Management and Adoption
- Lead user adoption and change initiatives related to Microsoft 365 services.
- Develop communication, training and awareness activities.
- Support stakeholders through platform changes and new capability rollouts.
- Measure and promote adoption outcomes.

Innovation and Best Practice
- Stay current with Microsoft 365, Power Platform and digital workplace trends.
- Contribute to Sydney Water's digital roadmap and continuous improvement initiatives.

📌 Digital Environment Optimisation Specialist (Parramatta)
🏢 Sydney Water
📍 Parramatta