At Splend,we'reon a mission to fundamentally change the way people own andoperatea vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But wearen'tjust about vehicleownership.We'realso fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

You'll be excited to work in this role if...

- You thrive in fastpaced, operational environments and love getting into the detail to make things run smoothly.

- You'reenergisedby leading teams, managing supplier relationships, and driving performance through clear processes and accountability.

- You'reready to make a real impact at a growing company, where your work directly shapes the experience of our customers and the efficiency of our operations.

About the role

As Head of Operations,you'lllead our national hub network across Sydney, Melbourne, Brisbane, Perth, Gold Coast and Adelaide- driving safe,efficientand commercially disciplined operations at scale.You'lllead a team ofManagers,setting the standards and building the capability that underpinsSplend'sgrowth across Australia.You'llalso own fleet disposal strategy-ensuring vehicles exit the fleet at the right time and value tomaximisereturn and keep our fleet profile aligned to commercial targets.

What you'll be doing

- Leading and developing six Hub Managers across the national network, driving consistent operating standards,safetyand service delivery in every market

- Partnering with the National Maintenance Manager to ensure fleet compliance, vehiclereadinessand maintenance capacity scales with fleet growth

- Working alongside the National Procurement Manager on vehicle acquisition,partsand supplier contracts, including OEM negotiations,



to deliver national agreements that improve cost and service outcomes

- Owning the national operations strategy- standardising processes, driving continuous improvement and lifting productivity and customer experience across all hubs

- Coaching and developing your leadership team, building a high-performing operations function and a solid succession pipeline

- Owning the national operations budget and cost base, ensuring WHS compliance and regulatory requirements are met in every state

- Leading fleet disposal strategy to maximise vehicle return value and keep the fleet's age and condition profile aligned to commercial targets

What you'll bring to Splend

- 10+years'operational leadership experience, including experience leading leaders across multiple sites or locations.

- Experience in automotive,logistics, or maintenance sectors, ideally within ascale upenvironment.

- Stronganalytical skills withconfidencemanaging budgets, maintenancecontractsand procurement agreements.

- The ability to work effectively with a wide range of stakeholders in high pressure situations.

- A processdrivenandproblem solvingmindset with the commercial awareness to balance cost control and service quality.

Benefits & Support

- Bonus scheme: Opportunity to earn based on your performance
- Day off for your Birthday!
- Salary packaging with 15% employer contributions for Electric Vehicles
- Dedicated Learning & Development platform
- Employee Assistance Program
- Socials: budget for team andcompany widesocial initiatives

Our Process

- Intro with our Talentteamtounderstandyour background,aspirations,and answer your questions.

- Interview with the hiring manager to discuss your experience and how it aligns with this role.

- Where it applies, we’ll ask you to complete a practical case study.

- Final interview to discussSplend’slong-term vision and to check any remaining questions.

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📌 Head of Operations (New South Wales)
🏢 Splend
📍 New South Wales