About the Role

As a Site Administrator in our Business Support team, you'll help underpin life‑changing services for people experiencing homelessness across Melbourne. Working alongside a passionate team, you'll support programs that assist individuals who have experienced trauma, hardship, mental health challenges, AOD issues, and complex health needs. Your work will contribute to creating safe, supportive pathways towards independence, wellbeing, and renewed hope. Reporting to the Regional Site Administrator, this is a permanent full‑time position, based on‑site in Flagstaff, VIC.

Responsibilities

- Provide high‑quality administrative and financial support to the Program Manager and Leadership Team, ensuring the efficient day‑to‑day operation of residential services.
- Manage accounts payable processes, including invoice processing, credit card reconciliations, receipting of funds, and financial reporting in line with organisational requirements.
- Coordinate the management of fleet vehicles, assets, and IT equipment, ensuring staff have access to the resources needed to deliver effective services.
- Support maintenance and cleaning operations by managing service requests, coordinating communications, and monitoring reporting requirements across residential sites.
- Prepare, maintain, and manage program documentation, including policies, procedures, work instructions, action plans, reports, and stakeholder‑related documents.
- Coordinate procurement activities, meetings, room bookings, and administrative logistics, while providing flexible support across Victorian programs and actively participating in supervision and professional development.

Qualifications

- Cert III or higher in Business Administration, or at least 2 years’ experience in an administrative role.
- Demonstrated experience in Microsoft Office suite; experience with Tech One, Smartrak and SharePoint is highly regarded.
- Strong organisational skills with the ability to establish and maintain effective administrative systems and processes.




- Strong verbal and written communication skills to communicate effectively and to develop appropriate working relationships with internal and external stakeholders.
- Willingness to work collaboratively.
- A current VIC Driver’s Licence.
- Completed Working with Children Check and National Criminal History Check.

Advantages

- Salary packaging up to $15,900 tax‑free with an additional $2,650 meal entertainment benefit.
- Generous paid parental leave for primary (12 weeks) and secondary carers, a purchased leave scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programmes or activities.
- Access to Employee Assistance Programme and health & wellness initiatives, including Fitness Passport.
- Ongoing training and development opportunities that enhance on‑the‑job skills and proficiency.
- A rewarding, purpose‑driven career that contributes to positive and sustainable social impacts.

How to Apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Applications will close as soon as a suitable candidate is secured.

Equal Opportunity and Diversity Statement

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child‑safe organisation and is committed to protecting children and young people from harm. All child‑facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.

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📌 Site Administrator (Melbourne)
🏢 The Salvation Army Australia
📍 Melbourne