Iterable is seeking a Customer Success Manager to own a portfolio of mid‑market customers and partner with C‑suite leaders. You’ll translate platform usage into business outcomes, build ROI stories in their language, and drive adoption, expansion, and retention with a strategic consulting approach.
You will collaborate across Support, Product, and Sales to map technology, people, and processes to measurable growth, while embracing AI-native tools.
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📌 Strategic Mid-Market C-Suite Customer Success Lead (City of Sydney)
🏢 Iterable
📍 City of Sydney
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