Future Secure AI in Australia is hiring a Service Delivery Manager (Interim RUN Lead) to stand up and lead the RUN production support function. You will own the ITIL-aligned operating model, serve as Major Incident Manager for P1s, and build the RUN foundations while leading two support engineers and one DevOps/Infra engineer.
This role is Australia-based and hybrid, reporting to the Global Technical Lead and shaping the RUN transition with robust incident leadership and vendor coordination.
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📌 Hybrid AI RUN Lead — Service Delivery Manager (City of Sydney)
🏢 Future Secure AI
📍 City of Sydney
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