Certificate Level qualifications in IT and typically 4 or more years' related work experience or an equivalent combination of education and experience.
At least 2 years of experience in PC Support, with Windows 10 or higher
Ability to obtain a security NV1 clearance to SECRET as required
Working knowledge and experience with PC hardware and peripheral equipment
Exposure to Networking with Fibre and Ethernet LAN’s
Exposure to work on high volume data driven applications will be a plus
High level of knowledge around IT Service Center, Ticket Management
Experience of any workload management tool preferably Service Now
Driver’s license and ability and willingness to travel to remote sites if required
Excellent communication skills with valuable quality interpretation, written, communication and documentation skills
📌 End User Support Technician (Sydney)
🏢 New York Global Consultants Inc. (NYGCI)
📍 Sydney
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