Enterprise Account Manager – pay.com.au | $120K–$150K Base + 35% Variable | Melbourne

Manage pay.com.au's biggest accounts. Build relationships. Unlock growth. pay.com.au is an Australian fintech darling with ambitious growth plans. 50,000+ Australian businesses now run their payments through the platform — from single-site operators through to large, enterprise-scale accounts. This isn't a business hoping for traction — it already has it, at scale.

It's also just raised $53 million, pushing its valuation past $633 million — more than double what it was a year ago. This role is about growth. You'll inherit a book of their top tier accounts — existing relationships, real revenue, real complexity.

Your job isn't to find new logos. It's to make sure the ones you have get better every quarter: more value from the platform, more of their spend running through it, and a relationship strong enough that switching never crosses their mind. That means the fundamentals of good enterprise account management matter here as much as the growth mindset: proper account planning, knowing who the real decision-makers are inside each business, running structured reviews, and owning commercial outcomes end-to-end.

You'll be proactively getting in front of clients, not waiting for them to call you.

Why This

Role

$120K–$150K base plus 35% variable A book of established, large-tier accounts, not a cold-call quota The opportunities for personal growth here are genuinely endless — a business scaling and more responsibility as fast as you can take it on

What You'll Actually Do

Own a portfolio of key accounts end-to-end, ensuring best-in-class account management and strong client relationships





Get properly close to your clients — understand their business goals and use that to maximise value on both sides

Identify and convert upsell and cross-sell opportunities across your book

Build and execute strategic account plans tailored to each client's objectives, and track performance against clear KPIs

Reduce churn by spotting risk early and getting ahead of it

Work closely with sales, marketing, product and support to get your clients what they actually need

Who This Suits

Someone with a growth mindset.

You're hungry. Idle accounts bother you more than they should.

You build relationships that last, not just ones that close — you build rapport fast, with anyone from a finance manager to a founder.

You're switched on — comfortable getting into the technical detail of a payments product when a client needs it, and genuinely curious about where fintech and online accounting are headed.

You're high-energy and cooperative, and want to be in a workplace with a fun culture

You're as comfortable owning a commercial number as you are owning a relationship

You run on initiative — you don't need to be told to pick up the phone or chase the next opportunity

You'll need proven experience in account or relationship management to be considered. Some fintech background helps, but mindset matters as much as the résumé line. Apply now or reach out to Cameron Morgan or Ilana Goldman for the full story on the role and the numbers.

This role is to be filled by Pointer, it is not for Pointer. The successful candidate will also receive 12 months of ongoing training and support, including advanced training programs and access to communities for professional growth - All of which is provided by Pointer in addition to internal programs.

📌 Enterprise Account Manager- Pay.com.au (Melbourne)
🏢 Pointer Strategy
📍 Melbourne