Opportunity

Sharp & Carter are partnering with a well established organisation to recruit an Accounts Receivable Officer. This is an excellent opportunity for someone who enjoys the investigative side of accounts receivable and thrives on solving problems rather than simply processing transactions.

Working within a collaborative finance team, you will take ownership of the end-to-end accounts receivable function while acting as the key point of contact for resolving payment issues, investigating discrepancies, and ensuring invoices move efficiently through customer procurement systems and payment portals.

If you are naturally curious, enjoy building relationships, and take pride in finding solutions, this role offers plenty of variety and the chance to make a real impact.

Key Responsibilities

- Manage the end-to-end accounts receivable process across a diverse customer portfolio.
- Investigate outstanding invoices and identify reasons for delayed or missed payments.
- Liaise with customers to resolve purchase order discrepancies, invoice queries, and payment issues.
- Manage a high-volume ledger, ensuring timely follow-up and resolution of outstanding invoices while maintaining accuracy across a large number of low-value transactions.
- Monitor customer procurement and invoicing portals, ensuring invoices have been successfully submitted and approved.
- Troubleshoot portal-related issues, escalating where required to ensure timely resolution.




- Follow up on missing or incorrect purchase orders and work closely with internal stakeholders to rectify discrepancies.
- Perform account reconciliations and resolve complex customer queries.
- Maintain accurate customer records and ensure all receivable information is up to date.
- Build strong relationships with internal teams and external customers to improve payment outcomes.
- Identify process improvement opportunities to streamline the accounts receivable function.

About You

- Previous end-to-end Accounts Receivable experience.
- Strong investigative and analytical skills, with the ability to identify the root cause of payment delays and resolve complex customer queries.
- A results-driven mindset with a genuine sense of ownership and accountability for your ledger.
- The ability to work autonomously and independently, confidently managing your workload while working remotely for part of the week.
- Excellent communication and stakeholder management skills, with the confidence to liaise with customers and internal teams to drive outcomes.
- High attention to detail and exceptional organisational skills.
- A proactive approach to problem-solving, always looking for ways to improve processes and remove roadblocks.
- Intermediate Microsoft Excel skills and experience using ERP systems and customer procurement/invoicing portals will be highly regarded.

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📌 Accounts Receivable Officer (City of Gold Coast)
🏢 Sharp & Carter
📍 City of Gold Coast