Operations Management

- Open or close the café according to standard procedures.
- Oversee daily floor operations
- Monitor quality, speed, and presentation .
- Ensure cleanliness and adherence to health & safety standards.

Team Leadership

- Lead, coach, and support team members during shifts.
- Delegate tasks and break schedules efficiently.
- Train new team members on protocols and customer service.

Customer Experience

- Act as the first point of escalation for customer concerns.
- Ensure friendly and timely service throughout the shift.
- Handle refunds, discounts, and complaints appropriately.

Administrative & Reporting

- Complete shift paperwork (e.g., cash handling, inventory counts, checklists).
- Communicate shift performance
- Monitor stock levels; alert management for low supplies

Required Skills & Qualifications

- Minimum 1–2 years experience in café, restaurant, or hospitality workplace.




- Prior team lead or supervisory experience preferred.
- Strong organizational and time-management skills.
- Excellent communication and conflict-resolution abilities.
- Comfortable working in a fast-paced, customer-facing environment.
- Basic knowledge of food safety and café hygiene standards.

Desirable Traits

- Passion for coffee, hospitality, and customer service.
- Calm under pressure with a problem-solving mindset.
- Team-oriented with leadership instincts.
- Must be available day work
- Can work some weekends

Job Types: Full-time, Part-time, Permanent, Fixed term

Pay: $55,000.00 – $60,000.00 per year

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Cafe manager - Part Time opportunity (Swan View)
🏢 Cafe
📍 Swan View