Employment Type: PermanentFull Time
Position Classification: Administration Officer Level 6
Remuneration: $86,896.63 - $88,951.42 per annum plus Superannuation
Hours Per Week: 38
Requisition ID: REQ679307
Location: Sydney - Location Negotiable
Applications Close: 23 August 2026 - 11:59pm

About the opportunity

Join our Statewide Revenue team and gain hands-on experience with large-scale billing systems, data management, and process improvement while supporting one of Australia's leading public healthcare organisations.

The Revenue Billing System Support Officer provides day-to-day system configuration and support for the Revenue Billing System Specialists. The position is responsible for billing systems administration, including the creation of clients, items, service resources as well as other miscellaneous configurations and amendments within the SIMBA billing system. Further support will involve data extraction and preparation as well as data maintenance activities and overall contribution to quality improvement initiatives and documentation management.

The Revenue Billing System Support Officer will also be responsible for recording statistics and other regular reporting.

Ability to adhere to all organisational policies and obtain necessary approvals before proceeding with change requests.

- Proven strong verbal, written and interpersonal communication skills including a patient, courteous and professional manner when assisting users in a service desk capacity.
- High level of attention to detail with the ability to accurately interpret complex information.
- Demonstrated experience in developing, and maintaining professional operational procedures and related documentation.
- Highly developed organisational skills, with experience working in high‑volume,



fast‑paced environments, including the ability to prioritise competing demands, meet deadlines, and maintain a strong customer‑focused approach.
- Demonstrated experience in the effective use of spreadsheets, databases, and word‑processing applications.
- Demonstrated experience working with a large and complex Financial Management Information System or Enterprise Billing System such as Oracle R12 eBusiness suite.

Information for applicants

NSW Health Pathology is an equal chance employer committed to an inclusive workplace. We value, and welcome all suitably qualified applicants regardless of age, background, disability, sexual orientation or gender identity.

NSW Health Pathology is committed to providing accessibility and reasonable accommodations and ensuring our recruitment process is flexible, inclusive, and free from barriers, promoting equal opportunities for all to succeed. Please reach out if you need adjustments.

NSW Health Pathology is committed to growing the Aboriginal workforce in public health. For Aboriginal candidates, support is available through the Stepping Up website.

You must have valid working rights in Australia for the duration of the appointment to be eligible to apply.

All workers must meet NSW Health’s vaccination and screening requirements before starting employment. See PD2026_004 for more detail. The preferred candidate may be required to undergo a functional assessment prior to appointment.

An eligibility list may be created for similar vacancies in the future.

We encourage applicants to submit responses that reflect their own experiences and perspectives. Please note that applications that appear to be generated by AI tools or copied from external sources may not be considered.

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📌 Revenue Billing System Support Officer (New South Wales)
🏢 NSW Health
📍 New South Wales