Perth Healthcare Centre | East Perth & West Perth

Part-Time | $26–$35 per hour

Please read the availability and experience requirements before applying.

Perth Healthcare Centre is a busy, established multidisciplinary healthcare clinic operating across East Perth and West Perth.

We believe excellent healthcare is about more than what happens in the treatment room.

Our practitioners provide the clinical expertise, but the patient experience starts and finishes at reception. The way a patient is welcomed, communicated with and looked after matters. So does the support we provide to our practitioners and to each other.

We are looking for an experienced healthcare receptionist who understands that responsibility and takes genuine pride in doing the job well.

This is not an entry-level reception role. We need someone who can step into a busy clinic workplace, confidently use Cliniko, build relationships with our regular patients and practitioners, and become a reliable part of our team.

Before You Apply: Our Non-Negotiables To be considered for this position, you must:

- Have previous medical or allied health reception experience

- Have hands-on Cliniko experience

- Be available Monday afternoons

- Be available Friday mornings

- Have some availability for weekend morning shifts

- Be willing to work across both our East Perth and West Perth clinics

- Be looking for consistent, ongoing part-time employment

If you cannot meet the Monday afternoon and Friday morning availability, please do not apply.

Weekend shifts are occasional and are generally four-hour morning shifts only, with applicable weekend penalty rates.

We are looking for someone who can commit to a consistent roster. For this reason, the position is unlikely to suit applicants whose availability regularly changes due to university or study timetables.

The Role

Reception at Perth Healthcare Centre is much more than answering phones and booking appointments.

You will be the first person many of our patients see when they arrive and the last person they interact with before they leave. You will work closely with practitioners,



fellow administrators and management to make sure the clinic runs smoothly and patients feel genuinely looked after.

Your responsibilities will include

- Welcoming and checking in patients

- Managing appointments and patient schedules through Cliniko

- Answering phones and managing patient enquiries

- Processing payments, HICAPS and relevant claims

- Managing referrals, forms and patient documentation

- Supporting practitioners with day-to-day clinic requirements

- Monitoring clinic communications and completing allocated tasks

- Maintaining a clean, professional and welcoming reception and clinic environment

- Assisting with opening and closing procedures

- Scanning, filing and maintaining accurate patient records

- Helping the wider team keep the clinic running efficiently, particularly during busy periods

Who We Are Looking For

We care about experience, but we care just as much about how you work.

You will suit PHC if you are someone who:

- Is genuinely reliable and consistent

- Takes ownership rather than waiting to be told every little thing

- Notices what is happening around them and steps in when needed

- Communicates clearly and professionally

- Is warm and personable with patients while maintaining appropriate professional boundaries

- Remains calm when reception gets busy

- Can prioritise and move between tasks without losing attention to detail

- Builds good working relationships with practitioners and fellow administrators

- Understands that small details can have a big impact on a patient's experience

- Takes pride in the presentation of themselves, the reception area and the clinic

- Values teamwork and understands that no one works in isolation

You don't need to be the loudest person in the room.



You do need to be dependable, switched on, approachable and comfortable taking responsibility.

Essential Experience

- Previous medical or allied health reception experience

- Previous Cliniko experience is essential

- Strong written and verbal communication skills

- Confident and professional phone manner

- Experience managing appointments, payments and patient enquiries

- Good computer skills, including Microsoft Outlook, Word and Teams

- Ability to follow established systems and procedures accurately

Experience with HICAPS, Medicare, DVA, Workers Compensation or private health claiming will be highly regarded.

The PHC Way

Perth Healthcare Centre brings together chiropractic, physiotherapy, remedial massage, psychology and other allied health services across two locations.

We don't expect reception to practise healthcare, and we don't expect practitioners to run reception. We do expect everyone to understand that we contribute to the same patient experience.

For us, a great clinic combines clinical excellence with exceptional service, communication and care.

Our patients should feel welcomed, remembered and supported. Our practitioners should feel supported to do their best work. And our team should know they can rely on one another.

That's the standard we're building across PHC.

What We Offer

- A consistent part-time roster
- A busy and varied healthcare environment
- A supportive and experienced administration team

- Staff discounts across clinic services

- Exposure to a broad range of allied health professions

- Training in PHC systems and procedures

- Opportunity for additional responsibilities and career progression for the right person

- Weekend penalty rates for applicable weekend shifts

We have high standards, but we also believe people do their best work when expectations are clear, communication is respectful and everyone understands why their role matters.

If you're an experienced healthcare receptionist looking for a workplace where your contribution genuinely matters, we'd love to hear from you.

📌 Healthcare Receptionist (West Perth)
🏢 Perth Healthcare
📍 West Perth