Overview Sydney Health & Care Services (SHCS) is growing across Greater Sydney. We're looking for reliable Home Care and Community Support Workers who can support participants living with mental health challenges — including complex behaviours and dual diagnosis (drug & alcohol) in South Coogee, Whalan and Chipping Norton.

Participant Details South

Coogee - 1) Mature Male participant with active Alcohol and Drug Abuse, physical aggression and suicidal ideation behaviours.

Supports: (Male or female support worker).

Shifts: Monday to Sunday 9am to 12pm.

- 2) Male participant diagnosed with schizophrenia and has a history of medication non‑compliance. History of alcohol use prior to hospital admission, alcohol dependency – does drink but not flagged as a significant concern. Heavy smoker and smokes in presence of support workers at home. Very disorganised and occasional delusional thoughts.

Shifts: Monday to Sunday 7:30am to 10:30am and 4:30pm to 7:30pm – assistance with daily living activities.

CP supports: Monday, Wednesday, Thursday and Saturday 1pm to 3pm.

Chipping

Norton - 3) Mature Male participant diagnosed with Dementia. Assistance with travel/transport and social support. Can become aggressive/controlling when staff are driving.

Shifts: Monday and Wednesday 10:30am to 12:30pm. Whalan - 4) Male participant with non‑violent criminal history and intellectual disability, community access required.

Shifts: Tuesday, Thursday and Saturday 10am to 12pm.





Key Responsibilities - Experience supporting people with complex needs, ABI, and/or mental health.

- Supervision and prompting of medication administration.
- Solid emotional regulation and calm communication style.
- Use validation, reassurance, and redirection during distress.
- Respect choice and control, including refusal of support.
- Follow Behaviour Support Plans and safety protocols.
- Maintain accurate, objective documentation.
- Personal care and manual handling when necessary.
- Assistance with hygiene, cleaning, and bedding.

Essential Requirements - A reliable car with comprehensive insurance (mandatory), Australian driver's licence, and willingness to travel across Sydney.

- Proven reliability, professionalism, and excellent communication.
- Minimum 6 months experience in mental health, disability support, or community services (or Certificate IV in Mental Health).
- Calm under pressure; strong judgment and boundaries.
- Smartphone literacy for rostering and documentation.
- NDIS Worker Screening Check.
- Working With Children Check (NSW).
- First Aid & CPR.
- Police Check.
- Unrestricted work rights in Australia. Why Join SHCS - Consistent shifts with a supportive team and on‑the‑ground coaching.
- Pathway to part‑time employment after consistent performance.
- Paid training and upskilling in behaviour support and mental health.
- Competitive Award pay with penalties and allowances, plus KM reimbursement.
- Meaningful work where your reliability genuinely changes lives.

📌 Home Care and Community Support Worker (City of Sydney)
🏢 Sydney Health u0026 Care Services
📍 City of Sydney