11 Aug
|
SAI VTYS
|
Dalby
About the role
SAI VTYS PTY LTD, trading as Kobbers Motor Inn, is seeking an experienced and motivated Hotel / Motel Manager to lead the day-to-day operations of our 22-room motel and in office licensed restaurant in Dalby, Queensland. This full-time position is responsible for overseeing all aspects of accommodation, food and beverage, guest services, staff leadership, financial performance, and operational compliance while maintaining high standards of service and hospitality. The successful candidate will manage daily operations, supervise and develop staff, coordinate rosters, monitor budgets and occupancy, implement strategies to maximize revenue and guest satisfaction, ensure compliance with relevant legislation and workplace standards, and foster a positive team environment that delivers exceptional guest experiences and supports the continued success and growth of the business.
Key responsibilities
- Manage daily operations of the hotel/motel.
- Oversee reception, reservations, guest check-in and check-out procedures.
- Supervise housekeeping, maintenance and front office operations.
- Ensure exceptional customer service and promptly resolve guest enquiries and complaints.
- Recruit, train, supervise and evaluate staff performance.
- Prepare staff rosters and coordinate daily operational activities.
- Monitor occupancy levels and implement strategies to maximize revenue.
- Manage budgets, financial reporting, purchasing and stock control.
- Ensure compliance with Work Health and Safety requirements and relevant hospitality legislation.
- Maintain property presentation, cleanliness and maintenance standards.
- Supervise, train, and support restaurant and bar staff, prepare rosters, monitor performance, and ensure compliance with food safety, RSA, and workplace health and safety requirements.
- Manage restaurant reservations, customer enquiries, and g
📌 Hotel or Motel Manager (Dalby)
🏢 SAI VTYS
📍 Dalby