Manager - Supporting Children and Families

Lead a high-impact Family Wellbeing program supporting children and families

We're partnering with a fantastic organisation to recruit an experienced Manager - Family Wellbeing Service to lead a multidisciplinary team delivering high-quality, culturally informed, family-led support.

This is a hands-on leadership role for a confident people manager who can balance practice excellence, risk management, stakeholder engagement, and operational performance-while building a strong, values-driven team culture.

The opportunity

As the Manager, you will lead the program's model of care and day-to-day operations, with responsibility for:

- Referral, intake, triage and waitlist management to meet community need
- Oversight of high-risk/critical safety matters (client risk, organisational risk, escalation and response)
- Coaching and supervision to strengthen practice quality and client engagement outcomes
- Whole-of-service integration, linking families into wrap-around internal and external supports
- Performance and reporting, including building and maintaining operational dashboards
- Stakeholder engagement across key systems (e.g., Child Safety, schools, hospitals and partner services)




- A strong safety culture, ensuring worker safety planning and safe field practice is embedded

What you'll bring

To succeed, you will have strong leadership capability grounded in contemporary child safety / social service practice, including:

- Demonstrated experience managing larger teams and driving quality, accountability and culture
- Strong capability applying and critiquing social work / child safety frameworks in practice
- Proven ability to influence stakeholders and support staff to navigate complex systems
- Sound judgement in risk decision-making, including working through legislative and practice "grey zones"
- Confidence using data to drive performance, caseload management, and continuous improvement

Mandatory requirements

Successful applicants will need (or be willing to obtain):

- National Police Check
- Queensland Blue Card
- Current Driver's Licence
- Evidence of work rights in Australia
- Willingness to travel and work in the community as required

Why apply?

- $131,000 + car provided
- Permanent, full-time leadership chance
- Meaningful role with genuine community impact

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📌 Manager - Supporting Children and Families (Queensland)
🏢 Tradewind
📍 Queensland