With over $4 billion in annual turnover and 3,000 people across 130 sites, the Tony White Group (TWG) is the largest privately-owned automotive retail group in Australia. We’re led by an experienced and agile executive team who recognise that great people are key to our continuing success and growth. For more information, visitwww.tonywhitegroup.com.au.

ABOUT US

As part of the Tony White Group, Coffs Harbour Toyota is proud to be a trusted name in the automotive industry, delivering exceptional customer service and creating positive experiences for every customer who walks through our doors.

We're currently looking for a friendly, professional, and organised Receptionist to join our team. If you enjoy working with people, thrive in a fast-paced environment, and take pride in providing outstanding customer service, we'd love to hear from you.

ABOUT THE ROLE

As the first point of contact for our dealership, you'll play an important role in creating a welcoming and professional experience for our customers. You'll manage a variety of reception and administrative duties while supporting our busy team to ensure the dealership operates smoothly each day.

This is a fantastic opportunity for someone who enjoys a fast-paced environment, has excellent organisational skills, and is passionate about delivering exceptional customer service.

KEY RESPONSIBILITIES

- Greet customers and visitors in a warm, friendly, and professional manner
- Answer and direct incoming phone calls promptly and efficiently
- Manage the dealership reception area, ensuring a welcoming workplace
- Assist with general administrative and clerical duties
- Maintain accurate records and data entry
- Support various departments with day-to-day administration tasks




- Handle customer enquiries and direct them to the appropriate team member
- Process incoming and outgoing mail and deliveries
- Contribute to the smooth day-to-day operation of the dealership

SKILLS & EXPERIENCE

- Previous experience in a Reception or Administration role (minimum 2 years preferred)
- Outstanding communication and interpersonal skills
- A professional presentation and positive attitude
- Strong customer service skills with a genuine passion for helping people
- Excellent organisational skills with the ability to manage multiple tasks
- Sound computer skills, including Microsoft Outlook, Word, and Excel
- High attention to detail and accuracy
- A current Australian Driver's Licence
- Availability to work occasional Saturday mornings

BENEFITS

- On-the-job training, development opportunities, and the satisfaction of working with an organization that strives to be the best
- Generous remuneration and Industry benefits
- Exclusive employee discounts and advantages through Flare
- Access to Fitness Passport - discounted fitness membership program
- Significant opportunities for career development
- A permanent full-time position with the financial security of a substantial, well-established Company
- A collaborative team environment that values excellence and is committed to Customer care

PLEASE NOTE

- We conduct reference checking, pre-employment medicals & AFP Criminal record checks
- Applicants who do not have the required skills and/or experience will not be considered
- Applicants must be physically in Australia and must have full Australian working rights
- We are an equal opportunity employer, supporting gender equality, and workplace diversity

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📌 Receptionist (Coffs Harbour)
🏢 Tony White Group
📍 Coffs Harbour