Royal Canin is a global leader in pet health nutrition, guided by science and a deep passion for pets. We collaborate with nutritionists, breeders, and veterinarians worldwide to develop cutting-edge, tailored nutrition solutions that address the unique needs of cats and dogs.
Cats and dogs are always at the center of everything we do. As part of Mars Incorporated, we are empowered to champion what matters most to us: creating a Better World For Pets. Our commitment drives us to continually advance pet health and wellbeing, ensuring every pet can thrive.
About the role: This role will be working for Mars Incorporated within our Royal Canin segment, where we advance pet health through tailored nutrition and scientific expertise.
Role Title: Key Account Executive
Location: Melbourne, Victoria
Hours: Full-time, Hybrid working
Reporting to: PSR Director
We are looking for a dynamic Key Account Executive to join our Pet Specialty Retail (PSR) division.
Reporting directly to the PSR Director, you will be the backbone of our commercial operations across Australia and New Zealand (ANZ).
Our Key Account Managers (KAMs) are busy driving growth and managing major customer relationships. In this role, you will be their critical support partner—managing functional communications and planning, operational expenditure control, rebate validation and invoicing. By maintaining strong process compliance and financial discipline; you will play a direct role in keeping our customer activity moving smoothly while freeing up the team to focus on strategic execution
What you’ll do:
- Oversee the accurate and timely processing of trade expenditure rebate claims and ad hoc customer invoices.
- Conduct rigorous claim validation, invoice coordination, and stakeholder follow-ups to maintain strong financial discipline.
- Collabora