XPT Software Australia Pty Ltd | Contract Melbourne, Australia | Posted on 07/30/2026 - XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company - XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.

- We have 120+technocrats in Australia working at our clientlocations.
- XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.

Must Have Skills:

- Strong hands-on L2support experience with IAM applications (Forgerock / Ping) - Experience withForgeRock stack (Directory Services, FRIM, FRIG) - Proficiency inGroovy scripting - Solidunderstanding of Java (debugging, minor enhancements) - Experience withKubernetes and containerized environments - Hands-onexperience with mTLS, OAuth2, OpenID Connect, and SAML - Experience withSplunk and New Relic for monitoring and log analysis - Familiarity withCodefresh and GitHub Actions for CI/CD - Knowledge ofIncapsula (Imperva) or similar WAF solutions - Strong understanding of IAM, security protocols, and authentication flows Requirements Detailed : Roles and responsibilities:




- Provide Level 2 support for IAM platforms including Ping AM (Access Management) and ForgeRock stack - Monitor, triage, and resolve production issues related to authentication, authorization, and identity lifecycle - Support and maintain ForgeRock Directory Services (DS) environments - Manage configurations and troubleshooting for FRIM (ForgeRock IM) and FRIG (ForgeRock IG) - Develop and maintain Groovy scripts for customization and automation - Implement and troubleshoot mTLS (Mutual TLS) and secure communication channels - Investigate issues using monitoring tools like Splunk and New Relic - Support Kubernetes-based deployments and containerized IAM workloads - Assist with CI/CD pipelines using Codefresh and GitHub Actions - Work with Incapsula (Imperva WAF) for traffic filtering, security rules, and troubleshooting - Perform Java-based debugging and minor code enhancements - Participate in incident management, RCA, and problem management - Collaborate with security and infrastructure teams to ensure compliance with security best practices - Support release deployments and workplace stability across Dev/Test/Prod

📌 Support Engineer (Melbourne)
🏢 Xpt Software Australia
📍 Melbourne