About the role

Join our growing team! We are looking for motivated Medical Secretary to support a very busy Orthopaedic surgeon. The role is 3 days per week candidates must be available Tuesdays & Fridays, you’ll be joining a growing, collaborative team committed to delivering exceptional patient care The Role

- Gentu Experience

- Attention to detail is paramount

- Box Hill & Richmond rooms.

- Part Time position available

Working within a large Orthopaedic group practice and reporting to your specialist surgeon.

The ideal candidate will have:

- Previous experience in medical administration, preferably within a specialist or surgical practice

- Robust communication and interpersonal skills, with a patient-first mindset

- Excellent organisational skills, with strong attention to detail and the ability to multitask

- Proficiency in medical software (Gentu) and the Microsoft Office Suite

- Sound knowledge of Medicare, health fund billing, and referral processes
- A calm, courteous, and professional manner, particularly in a fast-paced environment
- The ability to work both independently and collaboratively within a team
- A strong commitment to confidentiality, discretion, and maintaining accurate medical records

Responsibilities will include:

- Meeting and greeting patients in a friendly, professional,



and compassionate manner

- Managing incoming phone calls and email correspondence, including appointment requests, referrals, and general enquiries

- Scheduling and coordinating patient appointments, follow-ups, investigations, and surgical bookings

- Processing medical billing, including Medicare, private health funds, WorkCover, and TAC

- Maintaining accurate and confidential patient records using clinical software (e.g. Gentu)

- Providing administrative support to your surgeon, including diary management, medical typing, and theatre list preparation

- Liaising with hospitals, referring doctors, allied health providers, and other external stakeholders

What We Offer

- A friendly, inclusive, and supportive workplace culture
- The opportunity to work closely with a collaborative team of Orthopaedic surgeons and medical professionals

- Comprehensive onboarding and ongoing support
- A role where your contribution is valued and patient care is at the heart of everything we do

Part Time role at our Richmond Rooms

If you are interested in this exciting opportunity and have further questions please email: *@osv.com.au

Successful applicants will be contacted to arrange an interview from Friday 14th of August

📌 Medical Secretary Part Time (Richmond)
🏢 Orthoport Victoria
📍 Richmond