About The Team

STAX. is entering an exciting new chapter under new management, and we’re building a high-performing team to help lead the next phase of growth for one of Australia’s most iconic activewear brands.

We’re looking for a commercially minded, data-driven Merchandise & Operations Manager to own the engine behind STAX.’s customer experience and operational performance.

This role is responsible for optimising inventory & cashflow, improving operational efficiency and ensuring customers receive an exceptional experience from purchase through to delivery. The ideal candidate loves using data to solve problems, improve processes and drive measurable business outcomes.

This is a unique opportunity to join the leadership team and make a meaningful impact from day one as STAX. scales its next phase of growth.

This is a full-time position reporting to the CEO.

What You’ll Do

Own inventory and cashflow planning, forecasting and optimisation to maximise availability, profitability and working capital efficiency.

Analyse sales and inventory data to improve stock turn, sell-through and purchasing decisions.

Manage STAX.’s 3PL and operational partners, ensuring high performance across fulfilment, inventory accuracy and customer delivery.

Identify and implement process improvements that increase efficiency, scalability and customer experience.

Set up and own customer service operations, ensuring fast, high-quality support and continuous improvement.

Build reporting and insights across inventory, operations and customer experience to support better business decisions.

Partner closely with Product, Ecommerce, Marketing and Finance teams to align operations with commercial goals.





How Success Will Be Measured

Improved inventory productivity and stock performance.

Strong forecasting and inventory decision-making.

Efficient fulfilment and operational performance.

Reduced operational costs and improved processes.

Exceptional customer satisfaction.

Clear, data-driven insights that improve business performance.

Your Profile

You are a commercially driven operator who combines analytical thinking with strong execution.

You have

Experience in merchandise planning, ecommerce operations, supply chain or a similar commercial role.

Strong analytical skills and the ability to turn data into action.

Experience managing 3PLs, logistics partners or operational suppliers.

A track record of improving processes and driving efficiency.

Strong communication skills and the ability to work cross-functionally.

A proactive mindset and desire to build something meaningful.

Experience in fashion, activewear, retail or ecommerce is highly regarded.

Benefits

Competitive salary with performance-based bonuses.

Prospect to play a key role in the next chapter of an iconic Australian activewear brand.

Work closely with an entrepreneurial leadership team.

Real ownership and the opportunity to make a meaningful impact.

A fast-paced, collaborative and ambitious environment.

About STAX.

STAX. is an iconic Australian activewear brand with a passionate community and loyal customer base.

As we enter our next phase under recent management, we’re looking for talented people who want to help shape the future of the brand.

If you’re excited by the opportunity to combine commercial thinking, data and operational excellence to build something special, we’d love to hear from you.

📌 Merchandise & Operations Manager (Sydney)
🏢 STAX.
📍 Sydney