The work we do matters We protect and defend our customers and communities by providing the most comprehensive range of cyber security professional services in the region. With more than 1,400 team members across Australia, New Zealand, the UK and US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digital forensics and cyber education. If you’re ready to work with teammates that get you, a leader that supports you and customers that need you, then you’re ready for CyberCX.

How You Will Make An Impact

Own and support customer cloud environments, troubleshooting issues and delivering solutions that keep critical systems online.

Day to day you will: Address and resolve incidents and service requests

Manage and develop relationships with customers, stakeholders and third parties/vendors.

Manage and monitor all systems ensuring the highest levels of availability

Take ownership of support request and releases

Ensure customers continue to follow the standard process

Create monthly customer status reporting on the monthly service agreements

Provision and configure cloud-based resources to manage customer environments

Be proactive in customer environments, applying skills and technical brilliance

Apply DevOps processes & methodologies as required Skills & Qualifications Tertiary qualification in Computer Science or a related discipline desirable

Microsoft Azure and/or M365 certifications advantageous

At least 1 years’ experience in IT engineering / operations or similar field

Knowledge in one or more of the following technologies is ideal





Microsoft Azure & M365 Security Services including ▪ Microsoft Sentinel ▪ Microsoft Defender Suite ▪ Microsoft Purview / Information Protection ▪ Azure/M365 Security Workloads

Azure AD & Identity Governance

Modern Endpoint Management (Windows 10 / 11, Intune, AutoPilot, Enterprise Mobility)

Microsoft Azure Cloud Platforms

Microsoft Azure Application Development

Azure DevOps or DevSecOps

Azure Security Services

Terraform

Able to work autonomously and use initiative to achieve desired outcomes

Able to explore current challenges, and know when guidance from someone with more domain experience is required

Please note that due to the nature of this role, it is a mandatory requirement that all applicants areAustralian citizens with the ability to hold anAustralian Security Clearance. Great advantages for great people A salary package that recognises your experience plus a range of advantages (just some of which are listed below – ask us for a benefits brochure). Flexible working in a hybrid arrangement (a blend of office and WFH) with modern and comfortable workplaces that accommodate different working styles All the usual leave entitlements plus additional paid leave options Health & Wellbeing program including access to our employee assistance service

Discounts on health insurance and gym membership plus savings on everyday groceries, electronics, technology, fuel, travel and more Personalised development planning, access to training and membership to industry organisations Be yourself. We embrace diverse perspectives, experiences, and backgrounds. Please let us know if you require support or adjustments to assist with your recruitment experience.

We take security seriously . We require all employees to complete background checks (including police and global sanction list checks) annually. We kindly request no agency submissions for this role. Unsolicited CV’s will not be accepted, and no fees will be payable.

📌 Microsoft Cloud Engineer (Melbourne)
🏢 CyberCX
📍 Melbourne