Company Description Acclaimed Community Support Services partners with participants to ensure they have a voice and remain in control of decisions about their support. ACSS focuses on empowering people to pursue self‑recovery, overcome obstacles, and build fulfilling lives. With a strong commitment to respectful, compassionate, and individualized care, support plans are tailored to each person’s goals, needs, and values.

ACSS works with highly complex participants supported my a multi-disciplinary team. We strive for high-quality, participant-led support to create exceptional outcomes

Role Description This is a casual or contractor position and is based in Queensland.

We are looking to expand and grow our team in Queensland. You will be a key part in our expanNDISsion and planning. As a Support Coordinator, you will be responsible for providing case management, customer service, and support to our participants. Your day-to-day tasks will include coordinating support services, advocating for participant choices,



and providing guidance and support to help participants maximise their funding and care plans.

Key Responsibilities

- Robust interpersonal and communication skills
- Experience in case management and customer service
- Ability to provide technical and complex support to participants
- Knowledge of the NDIS and experience navigating its complexities
- Ability to work independently and as part of a team
- Excellent problem-solving and decision-making skills
- Build strong relationships with external stakeholders
- Complete necessary administration to ensure compliance

Qualifications

- Minimum Certificate or Bachelor's degree in a relevant field
- Minimum 12 months experience
- Full drivers license
- NDIS worker screen check (willingness to obtain)
- WWC check
- National Police Check (willingness to obtain)

📌 NDIS Support Coordinator (Queensland)
🏢 Acclaimed Community Support Services
📍 Queensland