Company Description

Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.

Mercure Newcastle offers the best location Newcastle has to offer. Jaw dropping coastline, the vibrant foreshore, exciting nightlife, and beautiful beaches worth dipping your toes in to are just some of the many charms of this coastal city. Newcastle is the gateway to both the magical Hunter Valley Wine Region and the Lake Macquarie area, providing a convenient location to base yourself during your NSW adventures.

Mercure Newcastle offers 131 guest rooms, outdoor pool, 4 conference rooms and a restaurant and bar catering to a wide range of travelers.

We are seeking an energetic and enthusiastic Night Manager to ensure the smooth and efficient running of the Hotel's overnight operation, ensuring maximum guest satisfaction as well as the safety and security of the property. This is a part time role with 2 shifts per week working the overnight shift from 11pm - 7am.

What will you be doing?

Complete audits of daily revenue and postings, making adjustments where needed

Collate paperwork and reports for finance and management





Provide productive guest services including check in/out, request handling and providing hotel information

Settle and maintain guest accounts, ensuring cashiering is accurate

Maintain strict security procedures to ensure guest confidentiality and safety

Maintain the hotels standard of professionalism

Be analytical and possess an eye for detail

Assist the Front Office Manager and General Manager in a variety of check and balance procedures

Qualifications

Your Skills and experience include:

Guest obsessed focus with the ability to flex in a fast paced and ever changing environment

Ability to navigate through change and provide quick thinking solutions should problems arise

Clear and confident communication skills – both written and verbal Knowledge of Microsoft Outlook, Microsoft Office and Opera Cloud

Valid First Aid and RSA or willingness to obtain

Additional Information

What’s in it for you An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor

Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation

Work alongside passionate industry professionals

Be mentored by experienced Accor Hospitality professionals who want to see you succeed! Job-Category: Rooms

Job Type: Permanent

Job Schedule: Part-Time

📌 Night Manager - Mercure Newcastle
🏢 AccorHotel
📍 Newcastle