11 Aug
|
Event hospitality u0026 entertainment
|
City of Sydney
11 Aug
Event hospitality u0026 entertainment
City of Sydney
Rydges Sydney Airport, 8 Arrival Court, Sydney International Airport, Recent South Wales, Australia Posted Sunday 19 July 2026 at 2:00 pm | Expires Thursday 20 August 2026 at 1:59 pm Key Responsibilities - Oversee and manage all hotel operations during the night shift, ensuring security, service standards, and smooth departmental coordination.
- Deliver exceptional guest service, including check‑ins/outs, responding to concerns, and ensuring all requests are actioned and followed through.
- Complete the night audit process accurately, ensuring all revenue and payments are posted, balanced, and supported with correct documentation.
- Supervise night team members, maintaining communication, performance standards, and adherence to operational policies and procedures.
- Work collaboratively with Housekeeping, Reservations, and Maintenance to ensure rooms and guest needs are prepared and delivered accurately.
- Maintain operational readiness by completing opening/closing duties, protecting equipment, and supporting other departments when required. What You’ll Bring - Previous experience in front office or overnight hotel operations acting as the manager on duty.
- Robust guest service capability,
with expertise in anticipating needs and resolving issues with tact, diplomacy, and urgency.
- Highly proficient in front office systems, night audit processes, and hotel property management software.
- Experienced in accurate financial reconciliation, including posting revenue, balancing payments, and identifying discrepancies.
- Well‑developed communication and leadership skills, supervising night staff and maintaining effective inter‑departmental collaboration.
- Comprehensive knowledge of WH&S; guidelines, hotel operational procedures, and local area information relevant to guest experience.
How You
Work - Hands‑on and non‑hierarchical — leads from the front.
- Resilient and solutions‑focused — stays calm, moves fast.
- Growth mindset — learns, shares, and levels up others.
Benefits - 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
- $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
- Seasonal perks at Thredbo.
- Rapid growth opportunities across our hotel & entertainment network.
- Paid parental leave; community & volunteering opportunities.
📌 Night Manager - Rydges Sydney Airport (City of Sydney)
🏢 Event hospitality u0026 entertainment
📍 City of Sydney